TERMS & CONDITIONS

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WORKSHOPS / SESSION PACKAGES

1.      In case of last minute no show, the session is forfeit (i.e. no make-up session).

2.      For cancellation, please tell us via email at least 24 hours prior to the session starts. You will get a credit (not cash) refund which to be use for the future sessions.

3.      For session packages, gift vouchers and special promotions, kindly respect the expiry date as unused vouchers will be lost and they are not transferrable (i.e. used by others).

4.      For cancellation by MMM Rosset Workshops, you will get a full refund (credit or cash). In case of gift voucher used, no refund but can be used again next time.

5.      For gift voucher, the above terms & conditions is applied to the gift recipient.

6. For 5 Session Packages, the above terms & conditions is applied.

RESERVE A PARTY

1.      Party commitment and arrangement is only confirmed and commenced once when the required CHF 150 reservation fee is received (the fee payable within 7 days after our agreement email). 

2.      After the party, the remaining balance fee is to be paid within 2 weeks.  

3.      For rescheduling, notify via email at least 5 days prior to the party start, with new proposed date & time. MMM Rosset Workshops will confirm thereafter subject to availability. If we cannot agree on the new date & time, you will receive a refund of your total paid amount deducting CHF 100 for event preparation fee. 

4.      For cancellation, notify via email at least 5 days prior to the party start. You will receive a refund of your total paid amount deducting CHF 100 for event preparation fee. 

5.      If the rescheduling or cancellation notice is only sent after 5 days prior to the party start or last minute, the full reservation deposit is forfeit.

6.      For cancellation by MMM Rosset Workshops, you will get a refund on your total paid amount.  

7.      For party package bought as a gift (not organized by you), the above terms and conditions apply directly to the gift recipient.

COACHING ENGAGEMENT

1.      Coaching sessions are scheduled in advance with date, starting and ending time. If we start late, we will still end as planned.

2.      In case of last minute no show, the session is forfeit (i.e. no reschedule or refund).

3.      For rescheduling or cancellation, please tell us via email at least 5 days prior to the coaching starting time, with 2 new proposed dates & time.

4.      Kindly respect the expiry date of the voucher: 1 month from the date of purchase for 1 session package, 3 months for 3 sessions package, 5 months for 5 session package. Unused sessions after expiry date will be lost and not transferrable (i.e. used by others).  

5.      For cancellation by MMM Rosset Workshops, you will get a compensation of extra 30 mins coaching in the future session.

 

6.      For termination of coaching service by MMM Rosset Workshops, you will get a refund on the remaining sessions.

7.      For coaching session package bought as a gift, the above terms and conditions applied directly to the gift recipient.

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Please contact me if you have any questions...